An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).

The ticket, in either form, is required to obtain a boarding pass during check-in at the airport. Then with the boarding pass and the attached ticket, the passenger is allowed to board the aircraft.

Details

Regardless of the type, all tickets contain the following information:

  • The passenger’s name.
  • The issuing airline.
  • A ticket number, including the airline’s 3 digit code at the start of the number.
  • The cities the ticket is valid for travel between.
  • Flight that the ticket is valid for. (Unless the ticket is “open”)
  • Baggage allowance. (Not always visible on a printout but recorded electronically for the airline)
  • Fare. (Not always visible on a printout but recorded electronically for the airline)
  • Taxes. (Not always visible on a printout but recorded electronically for the airline)
  • The “Fare Basis”, an alpha or alpha-numeric code that identifies the fare.
  • Restrictions on changes and refunds. (Not always shown in detail, but referred to).
  • Dates that the ticket is valid for.
  • “Form of payment”, i.e., details of how the ticket was paid for, which will in turn affect how it would be refunded.
  • The Rate of Exchange used to calculate any international parts of the fare and tax.
  • A “Fare Construction” or “Linear” showing the breakdown of the total fare.

Times on airline tickets are generally for the local time zone where the flight will be at that moment.